Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services, including SMS/text messaging communications.
1. Information We Collect
Personal Information: name, email address, phone number, mailing address, and any information you voluntarily provide when you contact us, submit forms, or request our services.
Non-Personal Information: browser type, device information, IP address, and website usage data collected automatically when you visit our website.
2. How We Use Your Information
- Provide and improve our services.
- Respond to inquiries and communicate with you.
- Send service-related messages, confirmations, updates, documents, and tracking information.
- Send promotional or marketing messages only if you have provided consent.
- Comply with legal and regulatory requirements.
3. SMS / Text Messaging (A2P Compliance)
By providing your mobile phone number and opting in, you consent to receive text messages from NudgiLabs, which may include appointment confirmations, order updates, documents, tracking information, and customer support messages. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers only as necessary to operate our services and comply with A2P messaging requirements. We may also disclose information if required by law or to protect our rights, safety, or property.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of promotional emails or SMS messages at any time.
8. Third-Party Links
Our website may contain links to social media platforms or third-party websites. We are not responsible for the privacy practices of those external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Age Restriction
You must be 18 years or older to participate in our SMS program.
11. Contact Us
If you have any questions about this Privacy Policy or our SMS practices, please contact us at support@nudgilabs.com.